Shipping policy

Shipping Policy

Effective date: October 15, 2026

This Shipping Policy should be read together with our Return, Cancellation, Exchange & Warranty Policy.

Where we ship

We currently ship within the contiguous United States (48 states and Washington, D.C.) only. We are not able to ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, P.O. boxes, freight forwarders, or international addresses at this time. Orders placed with an address outside our shipping area may be cancelled and refunded.

Shipping methods & fees

  • Standard shipping: FREE on orders of $99 or more; $15 on orders under $99.
  • Expedited shipping: $20 flat.

Racks ship in their original carton via ground carriers (UPS, FedEx, or equivalent). Accessories may ship separately from racks.

Order processing

  • Please allow 1–2 business days for your order to be processed and shipped. We usually ship orders on the same day or next business day, unless the product page states a delayed-shipping timeframe.
  • Certain products may require approximately 1–2 weeks before shipment. When applicable, the estimated shipping timeframe is shown on the product page and repeated in your order confirmation email.
  • Once your order has shipped, you will receive an email containing tracking information.

Shipping time

  • Shipping time is estimated and commences from the ship-out date, not the order date. The stated timeframe is an estimated ship-out timeframe, not a guaranteed delivery date, unless expressly stated otherwise.
  • Standard shipping typically takes 5–8 business days.
  • Expedited shipping typically takes 3–5 business days.
  • Total time from order to delivery is therefore typically 6–10 business days for Standard and 4–7 business days for Expedited (contiguous US).

Delays and cancellations

  • If your delivery exceeds the promised time, please contact us via support@youngelectricpro.com. We will investigate and take appropriate action, which may include compensation, a resend, an alternative product, an upgrade, or cancellation depending on the length of the delay.
  • If we expect shipment to occur more than 10 business days after the latest originally displayed ship date, we will offer a full cancellation and refund.
  • Cancellation eligibility depends on whether the order has shipped. See Section 3 of our Return, Cancellation, Exchange & Warranty Policy.

Address changes

If you need to change your shipping address, please contact us as early as possible. Address changes are possible only before shipment. See Section 2 of our Return, Cancellation, Exchange & Warranty Policy.

Shipping damage, defects, or missing parts

Please inspect the carton on arrival. If an item arrives damaged, defective, or with missing parts, contact us promptly (within 7 days of delivery is recommended) with your order number and dated photos or a short video. These cases are handled at no cost under Section 7 of our Return, Cancellation, Exchange & Warranty Policy.

Returns, exchanges & warranty

For returns, cancellations, exchanges, and warranty coverage, please see our Return, Cancellation, Exchange & Warranty Policy.

Taxes

Sales tax, where applicable, is calculated at checkout based on your shipping address and shown before you confirm the order. Shipping charges are not taxed separately unless required by your state.

Contact

For any other inquiries, please contact us via support@youngelectricpro.com. Business hours: Monday–Friday, 9:00 AM – 5:00 PM Pacific Time (PT).